Shipping policy

Thank you for shopping at byLW!

Delivery and shipping information:

Our policy for domestic shipping: 

• You may open the package and check it  while the courier representative waits. 
  
• What if you like the piece but you want another size?
• You return the size that doesn’t fit you, kindly return the items with the courier and you pay the shipping fees then You place a new order with the new desired size. 
• If you’re not available to receive your package, you can reschedule the delivery for a more suitable time.
• If the package is delivered and after checking it you wish to return it, you just give it to the courrier and pay the fees required.
• All accessories are final sale. ( They can't be returned or exchanged)
• Refunds and exchanges are allowed for 24hrs after receiving your order. During sale periods, exchanges are only available. 
• The returned item must be in the same condition that you received it
• The returned items must be in their original packages
• Refunds and exchanges rates are the same as delivery rates. 

Shipping information:

• Domestic Orders take 3-7 business days to be delivered.u